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Terms and Conditions for Fixed Cost
TERMS & CONDITIONS FOR WEBSITE DEVELOPMENT SERVICE
These Terms & Conditions constitute a binding agreement between TeamX (referred to as “we,” “our,” or “us”) and the client (referred to as “Client” or “you”) for the provision of website development services. By engaging TeamX, you agree to these terms, which govern the scope of work, payment, intellectual property, and other key aspects of our services.
2. Scope of Services
TeamX will develop a custom website based on the specifications agreed upon during the project initiation phase, including:
- Website design and layout
- Development of front-end and back-end functionalities
- Integration of plugins, APIs, and third-party tools
- Content management system (CMS) setup (e.g., WordPress, Shopify)
- Basic on-page SEO (if included in the package)
- Testing and quality assurance
Any features not included in the original scope will require a Change Request (CR) and may incur additional costs.
3. Client Responsibilities
- Content Submission: The client is responsible for providing all necessary content, images, and materials for the website in a timely manner.
- Feedback & Approval: Prompt feedback and approval are required to avoid project delays.
- Technical Access: The client must provide required access to hosting accounts, domain settings, or any relevant APIs.
4. Project Timelines & Delivery
TeamX will provide a project timeline at the start of the engagement. Delivery is contingent on the client’s timely cooperation. Delays in feedback, approvals, or resource sharing may result in timeline extensions. Any changes requested mid-project may extend the delivery date.
5. Payment Terms
- Upfront Payment: 50% of the total project cost is due at the beginning of the project.
Final Payment: The remaining 50% is due before the website is handed over or deployed. - Payment Methods: Payments can be made via bank transfer, credit card, or other methods specified in the invoice.
- Late Payment: Late payments may incur a 5% monthly penalty. TeamX reserves the right to suspend services until payment is received.
6. Revisions & Change Requests
- Included Revisions: Two rounds of minor revisions are included in the scope.
- Additional Changes: Any additional revisions or significant design/functionality changes will be billed at our standard hourly rate.
- Post-Launch Changes: After project completion, any change requests will require a separate maintenance agreement or one-time charges.
7. Warranty & Support
- TeamX offers a 30-day warranty after deployment to fix bugs or issues that arise from the original development scope.
- Ongoing Support: Support beyond the warranty period is available through maintenance plans or billed hourly.
8. Ownership & Intellectual Property
- Website Ownership: Upon full payment, all intellectual property rights to the website will transfer to the client.
- Third-Party Licenses: The client is responsible for purchasing and maintaining licenses for any third-party tools or plugins used on the website.
- Portfolio Rights: TeamX reserves the right to showcase the project in our portfolio unless the client requests otherwise in writing.
9. Hosting, Domain, and Third-Party Services
- The client is responsible for domain registration, hosting services, and any third-party tools unless otherwise agreed.
- TeamX is not liable for downtime, data loss, or security issues resulting from hosting providers or third-party integrations.
10. Cancellation & Termination
- Cancellation by Client: If the client cancels the project before completion, a cancellation fee of 30% of the total project cost will apply.
- Termination by TeamX: TeamX reserves the right to terminate the agreement if the client fails to meet payment obligations or violates the terms.
- Refund Policy: No refunds will be issued for work already completed or services delivered.
11. Limitation of Liability
TeamX is not liable for any indirect, incidental, or consequential damages, including but not limited to loss of business or data. Our liability is limited to the total amount paid by the client for the project.
12. Dispute Resolution & Governing Law
Both parties agree to first attempt to resolve disputes through mediation. These terms are governed by the laws of the UAE, and any unresolved disputes will be subject to the exclusive jurisdiction of the courts of Dubai.
13. Amendments to Terms
TeamX reserves the right to update these terms at any time. It is the client’s responsibility to review the terms regularly. Continued engagement with our services implies acceptance of the updated terms.
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